| SIGNAL
It
was a simple message.
Hi. I saw this and
thought of you.
Maybe you got a copy
in your in-box, sent from an address you didn’t recognize;
an innocuous two-line e-mail with an attachment.
leela.exe
Maybe you obeyed the
instruction to
check it out!
and there she was; Leela
Zahir, dancing in jerky QuickTime in a pop-up window on your screen.
Even at that size you could see she was beautiful, this little pixelated
dancer, smiling as the subject line promised, a radiant twenty-one-year-old
smile
just for you.
That smile. The start
of all your problems.
It was not as if you
asked for Leela to come and break your heart. There you were, doing
whatever you normally do online: filling in form fields, downloading
porn, interacting, when suddenly up she flounced and everything
went to pieces. For a moment, even in the midst of your panic, you
probably felt special. Which was Leela’s talent. Making you
believe it was all just for you.
But there were others.
How many did she infect? Thousands? Tens, hundreds of thousands?
Impossible to count. Experts have estimated her damage to global
business at almost $50 billion, mostly in human and machine downtime,
but financial calculation doesn’t capture the chaos of those
days. During Leela’s brief period of misrule, normality was
completely overturned. Lines of idle brokers chewed their nails
in front of frozen screens. Network nodes winked out of existence
like so many extinguished stars. For a few weeks she danced her
way around the world, and disaster, like an overweight suburbanite
in front of a workout video, followed every step.
Of course the whole thing
made her famous, beyond even her mother’s wildest imaginings.
Leela was already a rising star, India’s new dream girl, shinning
up the greasy lingam of the Mumbai film world like the child in
the conjurer’s rope trick. But while Leela’s mother
had thought through most eventualities, she hadn’t factored
the march of technology into her daughter’s career plan. Mrs.
Zahir was decidedly not a technical person.
And so Leela found herself
bewitched, the girl with the red shoes, cursed to dance on until
her feet bled or the screen froze in messy blooms of ASCII text.
Yet despite what her mother may have thought, she was a surface
effect. The real action was taking place in the guts of the code:
a cascade of operations, of iterations and deletions, an invisible
contagion of ones and zeroes. Leela played holi, and her
clinging sari diverted attention from the machinery at work under
her skin.
A chain of cause and
effect? Nothing so simple in Leela’s summer. It was a time
of topological curiosities, loops and knots, never-ending strips
of action and inside-out bottles of reaction so thoroughly confused
that identifying a point of origin becomes almost impossible.
Morning through venetian
blinds.
A cinema crowd watches
a tear roll down a giant face.
The beep of an alarm.
Groans and slow disengagement of limbs.
She shuts down her machine
and
They sit together in
a taxi
A curvature. A stoop.
She swivels her chair
toward the window and
Someone in the stalls
makes loud kissing noises
poor posture
between the two of them
a five-inch gap
she takes another bite
of her sandwich.
laughter
the posture of a young
man standing outside a New Delhi office tower.
An arbitrary leap into
the system.
Round-shouldered, he
stands for a moment and pokes a finger inside the collar of his
new polycotton shirt. It is too tight.
Around him Connaught
Place seethed with life. Office workers, foreign backpackers, messengers
and lunching ladies all elbowed past the beggars, dodging traffic
and running in and out of Palika Bazaar like contestants in a demented
game. For a moment Arjun Mehta, consumed by hesitation, was the
only stationary figure in the crowd. He was visible from a distance,
a skinny flagpole of a boy, hunching himself up to lose a few conspicuous
inches before making his entrance. The face fluttering on top wore
an expression of mild confusion, partly obscured by metal-framed
glasses whose lenses were blurred with fingerprints. Attempting
to assert its authority over his top lip was a downy mustache. As
he fiddled with his collar it twitched nervously, a small mammal
startled in a clearing.
Finally, feeling himself
as small as he would ever get, he clutched his folder of diplomas
to his chest, stated his business to the chowkidar, and was
waved up the steps into the air-conditioned cool of an office lobby.
Marble under his feet.
The traffic noise suddenly muffled.
Behind the front desk
sat a receptionist. Above her a row of clocks, relics of the optimistic
1960s, displayed the time in key world cities. New Delhi seemed
to be only two hours ahead of New York, and one behind Tokyo. Automatically
Arjun found himself calculating the shrinkage in the world implied
by this error, but, lacking even a best estimate for certain of
the variables, his thoughts trailed away. For a moment or two the
image hung around ominously in his brain, the globe contracting
like a deflating beach ball.
It was punctured by a
cleaner pushing a mop over his toes. He frowned at the man, who
stared unapologetically back as he continued his progress across
the lobby. At the desk the receptionist directed him to a bank of
elevators. Stepping out at the eighth floor he walked up and down
a corridor searching, with rising panic, for office suite E. Just
as he was beginning to think he had been given an incorrect address,
he came to a door with a handwritten sign taped over the nameplate.
INTERVIEWS HERE. He knocked, received no reply, knocked again, then
shuffled about for a while wondering what to do. The shuffling did
not seem to help, so he knelt down and polished his smudged shoes
with his handkerchief.
“Excuse me, please?”
He looked up at a prim
young woman in a peach-colored salwar kameez.
“Yes?”
“Would you mind
moving out of the way?”
“Sorry.”
She brushed past him
and unceremoniously pulled the door open to reveal a waiting room
filled with nervous young people sitting on orange plastic chairs
with the peculiar, self-isolating stiffness interview candidates
share with criminal defendants and people in STD-clinic reception
areas. The woman swept in and announced herself to a clerk, who
checked her name on a list and assigned her a number. Consumed by
his own inadequacy, Arjun followed.
The candidates squirmed.
They coughed and played with their hands. They pretended to flick
through magazines and made elaborate attempts to avoid eye contact
with one another. All the seats were occupied, so Arjun picked a
spot near a window and stood there, shifting his weight from foot
to foot and trying to reboot himself in positive mode. Listen,
Mehta. You don’t know how many positions Databodies has open.
Perhaps there are several. The Americans have a skills shortage.
They want as many programmers as they can get. But such a number
of applicants? There were at least fifty people in the room.
The air-conditioning
system grumbled, failing to counter the heat gain of the mass of
sweating, job-hungry flesh. Candidates fanned themselves with filled-out
forms. Chairs squeaked under moist buttocks. There were three interview
rooms in simultaneous operation; and as people were called in and
others arrived, the scene around Arjun changed like a time-lapse
photograph of some uncertain natural process, neither generation
or decay. Whenever a seat became free he willed someone else to
take it, the illogical hope growing inside his chest that by staying
very still and quiet he could preserve himself, would not have to
pass through any of the three frosted-glass doors.
“Mehta, A.K.?”
He stared hard out of
the window.
“Mehta, A.K.?”
It was no use. The woman
with the list was speaking to him. Weakly he put up his hand, and
allowed her to show him into an office, where she indicated a seat
in front of a pine-veneer desk. On the far side, legs ostentatiously
crossed, lounged a man who appeared to be less a human being than
a communications medium, a channel for the transmission of consumer
lifestyle messages. From his gelled hair to his lightly burnished
penny loafers, every particular of his appearance carried a set
of aspirational associations, some explicit (the branding on his
tennis shirt, his belt buckle, the side arms of the UV sun goggles
perched on his head), some implicit (the heft of his Swiss watch,
the Swissness of that watch), and some no more than hints,
wafts of mediated yearning written in the scent of his scruffing
lotion, the warp and weft of his khaki slacks. Arjun tugged at his
collar.
“Sunny Srinivasan,”
said the channel, leaning over the desk and shaking hands. “So
how are you today?”
Sunny Srinivasan’s
features were regular and well defined. He had the polite yet aggressive
air of a man who enjoys competitive racquet sports. When he spoke,
his words rang out with decisiveness and verve, his dragged vowels
and rolling consonants returning the listener to the source of all
his other signs of affluence: Amrika. Residence of the Non-Resident
Indian.
“Arjun Mehta,”
said Arjun, immediately kicking himself for forgetting the transatlantic
mode of address. “I mean, nice day. I’m having a nice
day.”
Sunny Srinivasan opened
his mouth, unhooding a smile like a dentally powered searchlight.
“I’m glad to hear that, Arjun. Everyone should have
a nice day—every day.”
Arjun nodded gravely,
shrinking a little further in his chair. The careers counselor at
NOIT had more than once told him he lacked positivity. Sunny Srinivasan,
by contrast, exuded the stuff. Here was a fellow who had patently
experienced an unbroken progression of nice days, stretching back
into the mists of what had probably been a very nice childhood.
As Sunny reached out his hand to relieve him of his documents, Arjun
marveled at Sunny’s skin. Every section of the man not covered
with luxury cotton casual wear seemed to glow with ostentatious
life, as if some kind of optical membrane had been inserted under
the epidermis. He glanced down at his own arms and hands, ordinary
and unremarkable. They looked like the “before” illustration
in a cosmetics advertisement.
As Arjun considered skin
care, Sunny flicked through his certificates, holding one or two
up to the light. “So,” he concluded. “It all looks
most excellent. What I need to know from you now is how much
you’re bullshitting.”
“Bull ...? What
do you mean?”
“Well, Arjun K.
Mehta, educated to BSc standard at North Okhla Institute of Technology,
on paper your qualifications look good. Not great, but good. The
question is, are they real?”
“Entirely. One
hundred percent.”
“Glad to hear it.
Half the losers out there in the waiting room bought their diplomas
in the bazaar. Another quarter have completed some two-bit night-school
computer course and faked it up to look like a college education.
But you, Arjun, you’re telling me you’re the real deal.
Right?”
“Absolutely. Real
deal. Thumbs up. As I said on my application, I can provide references.
I am skilled in all major areas—networking, database ...”
“Let me stop you
there.” Sunny held up his smooth, lipid-nourished hands. “You
don’t need to wow me with all that. I’ll tell you a
secret, Arjun—I don’t know the difference between SQL
and HTML. And I don’t care. To me it’s all letters.
What I care about is butts—good, properly qualified desi
butts sitting on good American office chairs, earning good consultancy
dollars for Databodies and for me. Understand?”
“Absolutely,”
murmured Arjun. Sunny Srinivasan was appearing more impressive by
the minute.
Sunny leaned back in
his chair and clasped his hands behind his head. “So what
I’m going to do is this,” he announced, as if the thought
were the product of long rumination. “I’m going to take
your application, get you checked out by my people, and if you’re
telling the truth, I’m going to send you to America and start
making you rich.”
Arjun could not believe
it. “Just like that?”
“Just like that,
Arjun. When you’re a Databodies IT consultant, things happen.
Your life starts moving forward. You start to become who you always
dreamed of becoming. That’s our mission, Arjun. To help people
become their dreams. That’s what we stand for.”
“And you can guarantee
me a job in America?”
“Boy, good programmers
like you are gold dust over there. Everyone knows American college
students are only interested in cannabis and skateboarding, right?
You leave it with me. If you’re telling the truth, you’re
going to be raking in the dollars just as soon as we can get you
on a flight.”
Arjun could barely contain
his gratitude. He reached across the desk and clasped Srinivasan’s
hand. “Thank you, sir! Thank you! Have a nice day!”
“No, thank you,
Arjun. Good to have you aboard.”
Several thousand miles
away, in a picturesque yet accessible area of the Masai Mara game
reserve, India’s dream girl clutched the rim of the basket
as she felt the balloon break contact with the earth. The propane
burner roared and, as instructed by the director, the pilot crouched
down by her feet to keep out of shot. There was a sickening lurch,
the wind blew her hair across her face and she tried to keep smiling
at the glass disk of the camera lens as it receded fifty, eighty,
a hundred feet below her. Soon the crew and all their mess of lights
and cables were lost, one more dark patch mottling the savannah.
When she felt it was safe to stop smiling, she relaxed her face
muscles and asked for a drink of water.
Arjun Mehta walked back
out onto Janpath, grinning at the drivers leaning against their
cars at the taxi stand. Amrika! Becoming his dreams! More than any
other memory of the meeting, even that of Sunny’s sunglasses,
this phrase stuck in his mind. His current favorite daydream was
set in a mall, a cavern of bright glass through which a near-future
version of himself was traveling at speed up a broad, black escalator.
Dressed in a button-down shirt and a baseball cap with the logo
of a major software corporation embroidered on the peak, Future-Arjun
was holding hands with a young woman who looked not unlike Kajol,
his current filmi crush. As Kajol smiled at him, the compact headphones
in his ears transmitted another upbeat love song, just one of the
never-ending library of new music stored in the tiny MP3 player
on his belt.
As the bus trundled over
the Yamuna Bridge, past the huge shoreline slum seeping its refuse
into the river, he ran several variations of this basic fantasy,
tweaking details of dress and location, identity of companion and
soundtrack. The roar of public carriers receded into the background.
Lost in his inner retail space, he stared blankly out the window,
his eyes barely registering the low roofs of patchworked thatch
and blue polyethylene by the roadside, the ragged children standing
under the tangle of illegally strung powerlines. High in the sky
overhead was the vapor trail of a jet, a commercial flight crossing
Indian airspace en route to Singapore. In its first-class compartment
sat another traveler, rather more comfortably than Arjun, who was
squashed against the damp shoulder of a man in a polyester shirt.
Did Guy Swift sense some occult connection with the boy on the bus
thirty thousand feet below? Did he perhaps feel a tug, a premonition,
the kind of unexplained phenomenon that has as its correlative a
shiver or a raising of the hairs on the neck or arms? No. Nothing.
He was playing Tetris on the armrest games console.
He had just beaten his
high score.
Guy Swift, thirty-three
years old, UK citizen, paper millionaire and proud holder of platinum
status on three different frequent-flyer programs. Guy Swift, twice
Young British Market Visionary of the Year and holder of several
Eurobrand achievement awards. Guy Swift, charter member of a Soho
club, a man genetically gifted with height, regular features, sandy
blond hair which tousled attractively, relatively inactive sweat
glands, clear skin and a cast-iron credit rating. For two years
he had lived with the reputedly unattainable Gabriella Caro, voted
the most popular girl in her class every year of her studies at
the International School of Fine Art and Cuisine in Lausanne. He
had the number of the door-picker at the Chang Bar on his speed
dial. You would have thought he was untouchable.
Guy’s seat had
eight different parameters, all of which could be adjusted for his
comfort and well-being. The airline had provided a pouch of toiletries,
a sleeping mask and a pair of disposable slippers embroidered with
their new logo. He riffled through the pouch, ignoring everything
but the slippers, which he turned over and over in his hands. A
recent trend report had hinted that the airline was about to break
the taboo on yellow-accented greens in the cabin. But the slippers
and accompanying items were still presented in a conservative blue
colorway. Was this, he wondered, a failure of nerve?
“More champagne,
sir? A drink of water?”
He took a glass from
the smiling female attendant, unself-consciously bathing in the
soft-porn ambience of the moment. Mentally he noted the experience
as a credit on the airline’s emotional balance sheet. He enjoyed
the attendant’s android charm, the way this disciplined female
body reminded him it was just a tool, the uniformed probe-head of
the large corporate machine in which he was enmeshed. He (or rather
his company) was paying this machine to administer a calculated
series of pleasures and sensations. Respectful of its efforts, he
had for the last four hours been sitting as immobile as a hospital
patient, relishing them one by one. The heft of china and glass,
the frogspawn dampness of a miniature pot of eyegel.
The flight was well into
its nocturnal phase. The cabin lights had been dimmed. His fellow
passengers had put aside their complimentary copies of The Wall
Street Journal and settled into various states of trance. They
fell within the standard demographic, these first-class people,
balding business pates anesthetized by meetings and conference-center
hospitality, glossy retirees occupying the stewards with long lists
of requests. He settled a pair of headphones into his ears and pressed
play on his current favorite personal soundtrack, a mix by DJ Zizi,
the resident at Ibiza superclub Ataxia. Zizi, who bestrode the Uplifting
Ambient scene like a tight-T-shirted colossus, had chosen to call
his mix “Darker Shade of Chill.” It was, Guy thought,
a good name, because although dark, the music was still chill. Breaking
surf, feminine moaning and fragmented strings were countered by
foghorns and echoing piano. DJ Zizi was comfortingly committed to
the center ground.
The music trickled into
Guy’s brain, slowly clearing his mental space like an elderly
janitor stacking up chairs. He had a sense of angelic contentment.
Here he was, existent, airborne, bringing the message of himself
from one point on the earth’s surface to another. Switching
his laptop on, he tried in a halfhearted way to compose an e-mail
to Gabriella, but confronted by the blank white screen he could
think of nothing to say.
Some way below him, in
one of the newer sectors of the North Okhla Industrial Development
Area (acronymically known as “Noida”) there was more
to communicate. Horn Please. Bye Bye Baby. Maha Lotto. Dental Clinic.
Everyone wanted everyone’s attention, and they wanted it now,
from the State Bank of India to the roadside proprietor of Bobby’s
Juice Corner. No. 1 in affordability. Inconvenience Regretted. Lane
Driving Is Sane Driving. Sunny Honey. Suitings Shirtings. All the
action of Noida fizzed through Arjun’s sensorium without leaving
a trace. Love’s Dream. Horn Please. Aishwarya Rai, on a
schooner, whatever that is, some kind of boat, in Sydney harbor.
Or Venice. On a schooner in Venice ...
Horn please?
Despite his father’s
frequently vocalized suspicions, Arjun felt he was in no danger
of confusing his daydreams with reality. His desires expressed themselves
as images of a world that appreciated the importance of the principles
of prediction and control. Reality was Noida. The gap was too great.
The promotional literature
called it the “new industrial fairyland of the nation.”
In the mid-seventies the Uttar Pradesh state authorities had realized
that the area on the east bank of the river Yamuna was rapidly becoming
a de facto suburb of Delhi. Farmland was giving way to a chaotic
sprawl of factories and shanties. The government started a program
of compulsory land purchases, and in an atmosphere of corruption
and speculation, the displacement of many people and the enrichment
of a few beyond their wildest dreams, they zoned a huge grid that
promptly exploded with life, generating a city of half a million
people in less than twenty years. Shopping malls, multiplexes, temples
and stadia jostled for position between acre upon acre of new twenty-story
blocks, built in every imaginable variant of discreet, low-cost
modernism.
The bus dropped him on
the corner, and he picked his way through building rubble and piles
of unlaid sewer pipe to the gates of the BigCorp Industries Housing
Enclave, soon to be renamed HD Kaul Colony, after the company’s
managing director. Greeting the chowkidar, who was hunched
over a transistor radio following the cricket, he made his way across
the parched lawn into the stone-clad body of tower number four,
Gleneagle House. Number eighteen Gleneagle House was Mr. Mehta senior’s
greatest source of personal pride, the chief perk of his Move. The
leap from government service (whose values had been so eroded over
the years) to the private sector had paid off. The Mehtas were no
longer the family of a small-town administrator but modern people,
participants in the great Indian boom. The apartment was proof.
It stood for The World, with which his son appeared to be disastrously
out of touch.
In real life, Arjun just
stared at his feet when his father lectured him. In his head he
issued fluent rebuttals. In many respects his daydreams were superior
to Noida. Noida was upheaval. A properly organized daydream had
formal coherence. It could respond to commands, reconfiguring itself
according to well-understood operations. Outcomes could be built
in as required. Obviously the preferable choice.
But dreaming was penalized.
If you ignored the world it tended to ignore you back. Though he
held several class prizes and was once a runner-up in a national
computer problem-solving competition, Arjun’s certified honors
were not as impressive as they ought to have been. He had scored
badly in the IIT entrance exams, a failure that his disappointed
teachers put down to a “lack of focus” but more accurately
was due to focal misdirection, the star comp. sci. pupil
having gotten obsessed during the crucial revision period with constructing
a database of his all-time favorite films of the 1970s, searchable
by name, cast, director, box-office takings and personal critical
ranking. As a consequence of his passion for cinema, his (entirely
genuine, non-bazaar–bought) higher education had been conducted
not at one of the prestigious Indian Institutes of Technology, but
at North Okhla, a middle-ranking school that had the compensatory
advantage, felt more keenly by his mother than Arjun himself, of
allowing him to live at home while he studied.
He was still at home
two years after graduation.
“Mummy? Mummy?”
He bounded into the hall, almost knocking over Malini the maid,
who was carrying a glass of tea.
“Oh sorry, Malini.
Ma, are you there?”
“Yes, beta.
Come through. I’m only resting.”
He flung open the door
to his mother’s bedroom and gave her the news.
“Mummy, I’m
going to America!”
He might as well have
said prison, or be trampled by horses. Letting out
a groan, she buried her head in her hands and burst into tears.
It was to be expected.
As an Indian mother, Mrs. Mehta’s prime directive was to ensure
that her firstborn son was never more than ten feet away from a
source of clean clothes, second helpings and moral guidance. She
expected to have to release her child eventually, but only into
the hands of another woman, whose family tree had been thoroughly
vetted and whose housekeeping could be easily monitored from the
vantage point of a chair in the living room of Eighteen Gleneagle
House, into which the girl would naturally move. America, unhandily
located several thousand miles away, was known to be populated by
females who would never dream of starching a collar, and whose well-documented
predilection for exposing flesh, drinking alcohol, and feeding ground
beef to unwitting Hindu boys was nothing short of an international
scandal. Hardly the place for her beta, her unmarried twenty-three-year-old
baby.
Arjun, who felt he did
not really understand emotions as well as he might, made the gestures
you make when you try to comfort someone. Disconcertingly, when
his father came back from the office he started to cry as well.
“My son,” sobbed Mr. Mehta. “America? Oh my son.”
Even Malini was at it. At least Priti, his younger sister, seemed
unmoved. She was hopping up and down behind her father’s shoulder
with impatience. “What about my news? Is no one even vaguely
interested in what happened to me today?”
For a long time Mr. Mehta
had been unable to feel altogether optimistic about his son. Something
about the boy emanated muddle, and if thirty-five years of line
management had taught him anything, it was that muddle is prejudicial
to career success. News of a job in America was most affecting.
His joy was augmented by the thought that finally he had got one
back on his brother-in-law. Arvind, the sala in question,
was the owner of an aggregates firm, with a contract to supply gravel
to the Gujarat state government. He and his preening wife lived
in what could only be described as a mansion in one of Ahmedabad’s
most exclusive colonies. They had dedicated a statue at a local
mandir: there was a photo of them standing next to it, with some
sadhus and a minister. Their unappealing son Hitesh had for
some years been employed by an artifical flavorings company near
Boston. For as long as Mr. Mehta could remember it had been Hitesh
this, Hitesh that. Hits is topping fifty k. Hits is team-leading
a push for a new minty-fresh aroma. And all the while his own fool
of a boy never seemed able to keep his head out of filmi magazines.
But now Amrika! God be praised!
Of all the Mehtas, the
one with the best excuse for crying was Priti. She loved Arjun dearly.
It was good he had finally stopped being such an idiot, but her
parents were only going bananas over him because he was a boy. Why
should he get chucked on the cheek for every fart and belch while
she made her way in the world with a bare minimum of encouragement?
Since she received her communications degree, all her parents appeared
to want was to marry her off to the first all-four-limbs-possessing
boy who wandered through the door.
As it happened, Arjun
was not the only one to have a new job. But did anyone care? Did
anyone even notice? Finally, after her parents had phoned almost
everyone they knew with her brother’s news and her father
had put the receiver down at the end of a particularly gratifying
call to Ahmedabad, she got to tell them.
“What do you mean
you’ve never heard of DilliTel? They’re only the most
dynamic call center in the city!”
She explained the New
South Wales connection, how she would be “in the hot seat,”
providing service and support to customers of one of Australia’s
biggest power companies. Her mother asked why she needed a job at
all. Wouldn’t she rather stay at home? Her father frowned
over his spectacles, grappling ineptly with the fundamentals of
modern telecoms.
“What?” he
asked. “You mean they call on the telephone here, all the
way from Australia?”
“Exactly. These
big companies find it cost effective.”
“Cost effective?
It must be like throwing money down the drain!”
“Daddy, they buy
capacity. The customers don’t pay. They don’t even know
they are calling abroad. It’s such a great job, Daddy. I’ll
receive training in Australian language and culture. We all have
to be proficient in vernacular slang and accent, and keep day-to-day
items of trivia at our fingertips.”
“Trivia?”
“Sports scores.
Weather. The names of TV celebrities. It adds value by helping build
customer trust and empathy. As operators, we even have to take on
new Australian identities. A nom de guerre, the manager calls it.
What do you think of Hayley?”
“Namda-what?”
spluttered Mr. Mehta. “Now look here, young lady, what all
is wrong with your own good name?”
Her mother nodded in
agreement. “Beti, I don’t like the sound of this
at all. It doesn’t seem decent. Why can’t you tell these
Australian fellows to call you Priti, or better still Miss Mehta.
That would be so much nicer.”
Priti had been trying
her best. The tears would not stay in any longer.
“I don’t
believe it. I do something good and you throw it in my face. I hate
you! I hate all of you!”
“Don’t you
talk to your father like that,” snapped Mrs. Mehta, but she
was chastising her daughter’s departing back.
Mr. Mehta looked toward
God and the ceiling. “This is what comes of too many TV channels.
MTV, lady fashion TV, this that and what all TV. No daughter would
have spoken to her father in such a way when we were having Doordarshan
only.”
“She’s turning
into one of these cosmopolitan girls,” said his wife. “I
think we should find a boy for her sooner rather than later.”
Mrs. Mehta went off to
poke a ladle into Malini’s dal. Mr. Mehta turned back to the
business section of the Times of India. Arjun quietly slipped
into the corridor and knocked on his sister’s door. When Priti
did not reply he turned the handle and went in. She was lying on
her bed, her face buried in a pile of pillows. He perched beside
her, trying to devise a strategy to cheer her up.
“There there,”
he said, and patted her shoulder. A muffled voice told him to go
away. Obediently he stood up and was about to leave when the voice
changed its mind. Priti’s face was red and there was a string
of snot hanging from her nose.
“Well done, Bro,”
she said.
“Well done, Sis,”
he replied. She swung her legs off the bed and for a long time they
sat together in silence. At the beginning this was comfortable,
but questions were preying on Arjun’s mind and finally he
felt compelled to speak.
“Do you think you’ll
have to acquire facts about surfing or is it restricted to team
sports?”
Priti looked at him.
It was the kind of look that usually meant he was wearing mismatching
clothes.
According to Guy
Swift: The Mission, a summary of aims and ideals that its author
had sometimes found occasion to distribute as a spiral-bound document,
“the future is happening today, and in today’s fast-moving
future the worst place to do business is the past. I strive to add
value by surfing the wave of innovation. I will succeed.”
He had always liked the Skywalkeresque note of the last sentence,
and the Force had indeed been with Guy Swift: The Mission.
As a written text it had helped its author win contracts and assert
his authority with new clients. As a seminar it had once even led
to sex, with a McKinsey analyst who had a thing about PowerPoint
presentations. In three short years Guy had grown Tomorrow* into
an agency with an international profile. GS:TM had undoubtedly
played a role in that success.
Tomorrow* was, he liked
to say, different from other agencies. It produced results.
In a glittering career
Guy had raised awareness, communicated vision, evoked tangible product
experiences and taken managers on inspirational visual journeys.
He had reinforced leading positions and project-managed the generation
of innovative retail presences. His repositioning strategies reflected
the breadth and prestige of large portfolios. His communication
facilitation stood out from the crowd. Engaging and impactful, for
some years he had also been consistently cohesive, integrated and
effective over a spread spectrum.
At the heart of GS:TM
lay a philosophy (or as Guy preferred to put it, a “way”)
he had synthesized from a study of the great marketing masters.
He called it “TBM,” which stood for Total Brand Mutability.
During his twenties he had dabbled in the youth sector, helping
the agency he worked for to develop the well-known CAR triangle,
whose three corners are Cool, Attitude and Revolution. Having helped
to sell an unknown quantity of sporting footwear, games consoles
and snowboarding holidays to CAR-starved under-thirties in Britain
and continental Europe, he had experienced what he described as
a personal epiphany, the realization at a full-moon party in Thailand
that his future lay in the science of “deep branding,”
the great quest to harness what in GS:TM he termed the “emotional
magma that wells from the core of planet brand.” “Humans
are social,” he would remind his clients in pitch meetings.
“We need relationships. A brand is the perfect way to come
together. Human input creates awareness and mines the brand for
emotion. In a real way, the more we love it, the more powerful it
gets.”
For Guy, love was the
message. Love the brand and stay ahead of the curve. Much of GS:TM
was devoted to the nature of the curve and the crucial importance
of adopting a forward position in relation to it. Even so, the document’s
eight hundred bullet-pointed words and Hokusai-wave intro-graphic
left much unsaid about Guy Swift’s personal relationship with
the future. In certain places—on moving walkways, at trade
shows, in car showrooms—he felt it was physically connected
to him, as if through some unexplained mechanism futurity was feeding
back into his body: an alien fibrillation, a flutter of potential.
Heading, say, toward the Senator Lounge at Schiphol, he would feel
it coming on, a chemical lift that would grow as he checked in,
blossoming into full presence as he stepped through the dimensional
portal of the metal detector into the magical zone of TV monitors
and international-marque goods. Surrounded by people on their way
to other places, he would feel cocooned in the even light and neutral
colors of a present that seemed to be declaring its own provisionality,
its status as non-destination space. Then it was a time to grab
things: a bottle of Absolut Citron, an open-face shrimp sandwich,
a magazine. Like the objects buried with ancient kings, these items
had only a temporary purpose: to help him get from where he was
to where he was going, to ease his transition into the next world.
When, like Guy, you put
yourself ahead of the curve, you live in the future. Literally.
How else are you to understand it? It is as if you have become subject
to a freak physical effect, a blurring that stretches you out beyond
the trivial temporality of the unpersonalized masses of the earth.
Unlike the package tourists, the mall shoppers and all the other
yearners and strivers, your existence is extreme. The thrills are
tremendous, but they come at a price. When Guy slept, he dreamed
of tall buildings. He knew that the tiniest lapse of concentration,
the smallest failure of response, could send him tumbling down toward
the place of discount clothing outlets, woodchip wallpaper and economy
chicken pieces. Sometimes at night his twitching took on a regular
myoclonic rhythm, a constant cycle of fall and recovery. Boom and
bust.
Reprinted
from Transmission by Hari Kunzru by permission of Dutton,
a member of Penguin Group (USA) Inc. Copyright © 2004 by Hari Kunzru.
All rights reserved. This excerpt, or any parts thereof, may not
be reproduced without permission. |